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Contacts:
* BELGIUM *
Immigration Office
REMINDER Undocumented migrants
The agreement of the Belgian government points out that regularization remains an exceptional measure, under which the decision is made on an individual basis.
The agreement no longer provides for collective regularization.
This means that the Belgian Immigration Office will not consider any request for collective regularization in the coming years.
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THEMES AND SUBJECTS |
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TRANSITING |
STAYING (less than 3 months) |
STAYING (more than 3 months) |
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> family visit |
> to work |
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| APPLYING for PROTECTION | ACCOMPANYING of JOINING | CREATING A FAMILY UNIT | INFORMATION |
| > refugee status > unaccompanied foreign minor > victim of human trafficking |
> a spouse > a partner > a child > a parent > Directive 2004/38/EC |
> concluding a marriage > declaring a legal cohabitation |
> acting as a sponsor for a foreign national |
* LUXEMBOURG *
Immigration Directorate - Department for Foreigners
26, route d'Arlon
Luxembourg
B.P. 752 L-2017
Luxembourg
Phone: (+352) 247-84040 (from 14.00 - 16.00)
Fax: (+352) 22 16 08
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Website: http://www.gouvernement.lu/4210546
Opening hours Monday to Friday from 08.30 - 12.00
* FRANCE *
Role
The Office Français de l’Immigration et de l’Intégration has a dual role: it welcomes and supports aliens when they move to France, and it assists French nationals and workers when moving outside France. The OFII is a government administrative institution created by the French social cohesion planning act of 18 January 2005. It combines the roles and resources of the Office des Migrations Internationales (OMI) and the Service Social d’Aide aux Emigrants (SSAE).
Entering France.
The OFII takes part in the procedures of introducing legal aliens into France mainly when immigrating for employment or family reunification purposes.
Find out more
Medical examination.
The OFII conducts the regulatory medical examination of all foreign people authorised to reside in France for more than three months.
Find out more
Welcome and assistance.
The OFII welcomes legal aliens upon their arrival in France. They are requested to sign the Accommodation and Integration Contract (CAI) which is now compulsory. The Agency is further responsible for specific actions for asylum seekers and family reunification applicants.
Find out more
Return to home country.
The OFII provides assistance to foreigners returning to their home country who are in social difficulty. Subject to certain conditions, the Agency also provides social and financial aid to migrants who have an economic project and who wish to return to their home country
Find out more
Employment of French nationals abroad.
The OFII takes part in developing the réseau public de placement à l’international (International Job Centre), in cooperation with the Agence Nationale pour l’Emploi (ANPE - National Employment Agency).
Find out more
Fighting the illegal employment of aliens.
The OFII takes part in fighting the exploitation of illegal aliens in France, by collecting the administrative fines imposed on offending employers.
Find out more :
Entering France Medical examination Welcome and assistance Return to home country Employment of French nationals abroad
* GERMANY *
Migration to Germany
* GREAT BRITAIN *
UK Visas and Immigration from inside the UK
Enquiries from European citizens
Telephone: 0300 123 2253
Monday to Thursday, 9am to 5pm
Friday, 9am to 4:30pm
How to complain
We encourage you to use email to complain where possible, as you’re likely to receive a quicker reply. You can email us at: This email address is being protected from spambots. You need JavaScript enabled to view it. if you have a complaint about our service or professional conduct.
Alternatively, you can write to us at:
Complaints Allocation Hub
Central Point of Receipt
11th Floor
Lunar House
40 Wellesley Road
Croydon
CR9 2BY
* AUSTRIA *
Welcome to the Federal Government‘s official information website on migration to Austria!
Austria recently introduced a flexible new immigration model: the Red-White-Red Card offers qualified third-country workers and their family members a new single permit for working and settling permanently in Austria.
On these pages, you can find important information on the Red-White-Red Card, on general immigration requirements and on Austrian working and living conditions.
Use the points calculator to check whether you would fulfil the admission criteria!
Addresses and links
Federal Ministries
Federal Ministry of the Interior (BM.I)
Immigration matters fall under the competence of the Federal Ministry of the Interior. Besides many other tasks in the field of immigration, the Federal Ministry of the Interior particularly serves as authority of appeal in regard of settlement and residence matters.
Federal Ministry of Labour, Social Affairs and Consumer Protection (Sozialministerium)
The responsibilities of the Federal Ministry for Labour, Social Affairs and Consumer Protection include the areas of social policy, social security, consumer protection, labour legislation, labour protection and labour market policy. Therefore, the Sozialministerium is also the highest authority regarding labour migration.
Federal Ministry for European and International Affairs (BMeiA)
In many cases the Federal Ministry for European and International Affairs is the first contact point on migration matters. Our diplomatic and consular missions abroad decide on short term visas. As to questions concerning long-term stay in Austria they provide advice to applicants as well as forward applications to the competent authorities in Austria for further decision.
Further Contacts
Public Employment Service
The Public Employment Service (AMS) offers a wide range of services and support for jobseekers and employers. In the area of labour migration, the AMS decides over admission to the labour market according to the Act Governing the Employment of Foreign Nationals (AuslBG). The AMS also examines whether the criteria for the grant of a Red-White-Red Card are fulfilled.
Chamber of Labour
The Chamber of Labour represents the interests of 3 million employees and consumers in Austria and co-operates closely with the Austrian Trade Union Federation. Services: Information and advice on different issues such as labour law, social insurance, tax law and consumer protection.
Austrian Federal Economic Chamber
The responsibility of the Austrian Federal Economic Chamber is to represent the interests of all Austrian businesses, to consult them and to communicate knowledge. The Austrian Chambers of Commerce has about 400.000 member businesses.
Austrian Trade Union Federation
The Austrian Trade Union Federation is an interest group for employees, founded on voluntary membership. Its main tasks are the achievement of the most favourable working-, income- and social conditions. To this purpose the Trade Union Federation negotiates and signs about 520 collective agreements, is involved in shaping the political circumstances and offers a great variety of information and advice to employees.
Federation of Austrian Industries
The Federation of Austrian Industries (IV) is a voluntary body representing the interests of Austrian industries that currently consists of about 3,500 members. Its central goal is to advocate for its members in a targeted and sustainable manner. Besides business and economic matters, migration is one of its core topics.
Austrian Integration Fund
The Austrian Integration Fund (ÖIF) supports the linguistic, professional and social integration of migrants and recognized refugees through its 5 offices located all over Austria. Furthermore, the Austrian Integration Fund provides, by organizing events and publishing numerous studies, objective information for the receiving society about facts and figures on issues related to integration and migration.
help.gv.at
The aid for official channels in Austria.
Austrian Commercial Counsellor's Offices
Advantage Austria is the official Austrian Foreign Trade Promotion Organisation.
Austrian Consular Representations
Data on Austrian embassies, career and honorary consulates as well as permanent representations of Austria at international organisations
* ITALY *
Ministry of Foreign Affairs
and International Cooperation
Piazzale della Farnesina, 1
00135 Rome
Main switchboard: 0039-06.36911
The MFAIC’s institutionalised and certified e-mail address: This email address is being protected from spambots. You need JavaScript enabled to view it.
For information and announcements regarding Ministry activities:
Office for Relations with the Public (URP)
The office is open to the public Monday to Friday from 9:00 to 13:00. You can contact us by:
- Telephone
(+39) 06.3691. 8899 from Monday to Friday, 08.30 to 15.30 - Email
Using the Information request form to send your questions to the URP. You can write your question in English, French and Spanish, as well as Italian. We will reply to the email address you provide. - Fax
(+39) 06 3236210
In cases of proven emergency involving Italian nationals at risk (natural disasters, acts of terrorism, piracy, socio-political unrest abroad), the Farnesina Crisis Unit can be contacted on a 24-hour basis on 06.36225 or email: This email address is being protected from spambots. You need JavaScript enabled to view it.
* ROMANIA *
CENTRAL HEADQUARTERS
Adress : 15A, Lt. col. Marinescu C-tin Street, Sector 5, Bucharest
Telephone: 021- 410.00.42
Fax: 021- 410.75.01